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        <title>Identity and Passport Service (IPS) Publications  - Research</title>
        <link>http://www.ips.gov.uk/</link>
        <description>The latest publications</description>
        <language>en-gb</language>
        <copyright>Copyright: (C) Crown copyright 1995 - 2009, see http://www.ips.gov.uk for terms and conditions of reuse</copyright>
        <docs></docs>
        <ttl>60</ttl>
        <lastBuildDate>Tue, 22 Dec 2009 03:50:12 GMT</lastBuildDate>
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              <title>Identity and Passport Service (IPS)</title>
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              <link>http://www.ips.gov.uk/</link>
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        <item>
            <pageid><![CDATA[1389]]></pageid>
            <title><![CDATA[Improving the customer experience of passport application processes - wave 7]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/1389.htm]]></link>
            <pubDate>Wed, 30 Sep 2009 00:00:00 GMT</pubDate>
            <description><![CDATA[Customer satisfaction research.]]></description>
            <author>Identity and Passport Service (IPS)</author>
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            <category>Passports</category>
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        <item>
            <pageid><![CDATA[1210]]></pageid>
            <title><![CDATA[National Identity Service Tracking Research (June 2009)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/1210.htm]]></link>
            <pubDate>Tue, 8 Sep 2009 00:00:00 GMT</pubDate>
            <description><![CDATA[Results of a June 2009 survey examining public attitudes to the National Identity Service and identity cards.]]></description>
            <author>Identity and Passport Service (IPS)</author>
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            <category></category>
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        <item>
            <pageid><![CDATA[1395]]></pageid>
            <title><![CDATA[Improving the customer experience of passport application processes - wave 6]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/1395.htm]]></link>
            <pubDate>Sun, 31 May 2009 00:00:00 GMT</pubDate>
            <description><![CDATA[Customer satisfaction research.]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/1395.htm</guid>
            <category>Passports</category>
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        <item>
            <pageid><![CDATA[1399]]></pageid>
            <title><![CDATA[Improving the customer experience of passport application processes - waves 1-4]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/1399.htm]]></link>
            <pubDate>Tue, 31 Mar 2009 00:00:00 GMT</pubDate>
            <description><![CDATA[Customer satisfaction research.]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/1399.htm</guid>
            <category>Passports</category>
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        <item>
            <pageid><![CDATA[1397]]></pageid>
            <title><![CDATA[Improving the customer experience of passport application processes - wave 5]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/1397.htm]]></link>
            <pubDate>Tue, 31 Mar 2009 00:00:00 GMT</pubDate>
            <description><![CDATA[Customer satisfaction research.]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/1397.htm</guid>
            <category>Passports</category>
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        <item>
            <pageid><![CDATA[251]]></pageid>
            <title><![CDATA[National Identity Scheme Tracking Research (February 2009)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/251.htm]]></link>
            <pubDate>Sun, 1 Feb 2009 00:00:00 GMT</pubDate>
            <description><![CDATA[Results of a February 2009 survey examining public attitudes to the National Identity Scheme and ID cards. ]]></description>
            <author>Identity and Passport Service (IPS)</author>
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            <category>Identity</category>
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        <item>
            <pageid><![CDATA[257]]></pageid>
            <title><![CDATA[National Identity Scheme Tracking Research (November 2008)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/257.htm]]></link>
            <pubDate>Sat, 1 Nov 2008 00:00:00 GMT</pubDate>
            <description><![CDATA[Results of a November 2008 survey examining public attitudes to the National Identity Scheme and ID cards. ]]></description>
            <author>Identity and Passport Service (IPS)</author>
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            <category></category>
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            <pageid><![CDATA[262]]></pageid>
            <title><![CDATA[National Identity Scheme Tracking Research (August 2008)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/262.htm]]></link>
            <pubDate>Fri, 1 Aug 2008 00:00:00 GMT</pubDate>
            <description><![CDATA[Results of a July-August 2008 survey examining public attitudes to the National Identity Scheme and ID cards. ]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/262.htm</guid>
            <category></category>
        </item>
        
        <item>
            <pageid><![CDATA[268]]></pageid>
            <title><![CDATA[National Identity Scheme Tracking Research (May 2008)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/268.htm]]></link>
            <pubDate>Thu, 1 May 2008 00:00:00 GMT</pubDate>
            <description><![CDATA[Results of a May 2008 survey examining public attitudes to the National Identity Scheme and ID cards. ]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/268.htm</guid>
            <category></category>
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        <item>
            <pageid><![CDATA[272]]></pageid>
            <title><![CDATA[National Identity Scheme Tracking Research (January - February 2008)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/272.htm]]></link>
            <pubDate>Fri, 1 Feb 2008 00:00:00 GMT</pubDate>
            <description><![CDATA[Results of a January - February 2008 survey examining public attitudes to the National Identity Scheme and ID cards. ]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/272.htm</guid>
            <category></category>
        </item>
        
        <item>
            <pageid><![CDATA[266]]></pageid>
            <title><![CDATA[Proof of Age Research]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/266.htm]]></link>
            <pubDate>Thu, 1 Nov 2007 00:00:00 GMT</pubDate>
            <description><![CDATA[An investigation of the potential effectiveness of ID cards in relation to the sale of age-restricted goods. ]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/266.htm</guid>
            <category></category>
        </item>
        
        <item>
            <pageid><![CDATA[285]]></pageid>
            <title><![CDATA[Identity Service Proposition - A 'Joint Venture' with the Criminal Records Bureau (Oct 2007)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/285.htm]]></link>
            <pubDate>Mon, 1 Oct 2007 00:00:00 GMT</pubDate>
            <description><![CDATA[Identity and Passport Service (IPS) and Criminal Records Bureau (CRB) have developed two new potential identity services in their determination to strengthen the ways in which identity is authenticated as part of the Disclosure process. ]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/285.htm</guid>
            <category></category>
        </item>
        
        <item>
            <pageid><![CDATA[274]]></pageid>
            <title><![CDATA[National Identity Scheme Tracking Research (October 2007)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/274.htm]]></link>
            <pubDate>Mon, 1 Oct 2007 00:00:00 GMT</pubDate>
            <description><![CDATA[Results of an October 2007 survey examining public attitudes to the National Identity Scheme and ID cards. ]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/274.htm</guid>
            <category></category>
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        <item>
            <pageid><![CDATA[283]]></pageid>
            <title><![CDATA[National Identity Scheme Tracking Research (February 2007)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/283.htm]]></link>
            <pubDate>Thu, 1 Feb 2007 00:00:00 GMT</pubDate>
            <description><![CDATA[Results of a February 2007 survey examining public attitudes to the National Identity Scheme and ID cards. ]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/283.htm</guid>
            <category></category>
        </item>
        
        <item>
            <pageid><![CDATA[289]]></pageid>
            <title><![CDATA[Report on Foreign National Identity Related Products Trade Off Research (Dec 2005)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/289.htm]]></link>
            <pubDate>Thu, 1 Dec 2005 00:00:00 GMT</pubDate>
            <description><![CDATA[Assessment of awareness and demand amongst foreign nationals for biometric residence permits and related identity products. ]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/289.htm</guid>
            <category></category>
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        <item>
            <pageid><![CDATA[255]]></pageid>
            <title><![CDATA[Identity Cards Trade Off Research Final Report (Oct 2005)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/255.htm]]></link>
            <pubDate>Sat, 1 Oct 2005 00:00:00 GMT</pubDate>
            <description><![CDATA[Intended to assess awareness and demand for the Identity Cards Scheme among both citizens and public and private sector organisations.]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/255.htm</guid>
            <category>Identity</category>
        </item>
        
        <item>
            <pageid><![CDATA[260]]></pageid>
            <title><![CDATA[Identity Cards Trade Off Research Interim Report (June 2005)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/260.htm]]></link>
            <pubDate>Fri, 3 Jun 2005 00:00:00 GMT</pubDate>
            <description><![CDATA[Provides some of the early headline findings of the research.]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/260.htm</guid>
            <category>Identity</category>
        </item>
        
        <item>
            <pageid><![CDATA[1164]]></pageid>
            <title><![CDATA[UKPS Biometric Enrolment Trial - Management Summary and Report]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/1164.htm]]></link>
            <pubDate>Thu, 5 May 2005 00:00:00 GMT</pubDate>
            <description><![CDATA[This trial was commissioned by UK Passport Service (UKPS) in partnership with the Home Office Identity Cards Programme, Driver and Vehicle Licensing Agency (DVLA) and implemented by Atos Origin.]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/1164.htm</guid>
            <category>Identity</category>
        </item>
        
        <item>
            <pageid><![CDATA[264]]></pageid>
            <title><![CDATA[Public Response to Proposed Customer Propositions (Aug 2004)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/264.htm]]></link>
            <pubDate>Sun, 1 Aug 2004 00:00:00 GMT</pubDate>
            <description><![CDATA[Research among citizens to explore perceptions of the schemes benefits.]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/264.htm</guid>
            <category>Identity</category>
        </item>
        
        <item>
            <pageid><![CDATA[270]]></pageid>
            <title><![CDATA[Special Issues Research (Mar 2004)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/270.htm]]></link>
            <pubDate>Mon, 1 Mar 2004 00:00:00 GMT</pubDate>
            <description><![CDATA[Examines the perceptions of the customer experience in applying for, enrolling for and using identity cards amongst people with special issues.]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/270.htm</guid>
            <category>Identity</category>
        </item>
        <item>
            <pageid><![CDATA[276]]></pageid>
            <title><![CDATA[Feasibility Study on Use of Biometrics in an Entitlement Scheme(Feb 2003)]]></title>
            <link><![CDATA[http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl/276.htm]]></link>
            <pubDate>1 Feb 2003 00:00:00 GMT</pubDate>
            <description><![CDATA[NPL study which examines the feasibility of using biometrics as a means of establishing a unique identity, to support the proposed entitlement scheme under development by the UKPS and DVLA.]]></description>
            <author>Identity and Passport Service (IPS)</author>
            <guid isPermaLink="false">http://www.ips.gov.uk/cps/rde/xchg/ips_live/hs.xsl//#RDE-REQUEST:rdePrefix/#/xchg/#RDE-REQUEST:rdeProjectID/#/#RDE-REQUEST:rdeXslID/#/276.htm</guid>
            <category>Identity</category>
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