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A list of the publications available can be downloaded here
Showing 1 - 10 of 8 Results
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MyLifeMyID final report
16 June 2010
The executive summary and final research report on the MylifemyID website.
Young People and Identity: summary research findings
15 June 2010
The following material is taken from the three pieces of research the Identity and Passport Service conducted with young people. A commitment was given to publish this material once all the work was completed.
Improving the customer experience of passport application processes - wave 7
30 September 2009
Customer satisfaction research.
Improving the customer experience of passport application processes - wave 6
31 May 2009
Customer satisfaction research.
Improving the customer experience of passport application processes - waves 1-4
31 March 2009
Customer satisfaction research.
Improving the customer experience of passport application processes - wave 5
31 March 2009
Customer satisfaction research.
Report on Foreign National Identity Related Products Trade Off Research (Dec 2005)
01 December 2005
Assessment of awareness and demand amongst foreign nationals for biometric residence permits and related identity products.
Feasibility Study on Use of Biometrics in an Entitlement Scheme(Feb 2003)
01 February 2003
NPL study which examines the feasibility of using biometrics as a means of establishing a unique identity, to support the proposed entitlement scheme under development by the UKPS and DVLA.
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