Publications
We add documents regularly, but if you cannot find what you are looking for, we also have an extensive library of press releases and news announcements that you can check. You can also make a specific request under the Freedom of Information Act
Research
Results of research examining public attitudes to services provided by the Identity & Passport Service. This includes customer satisfaction surveys.
Legislative / Parliamentary
Find out more about the policy and legislation behind what we do: public consultations; committee meeting minutes and regular cost reports.
Corporate
View and download documents that record our strategic objectives, business plans and targets. This is where you will find our annual reviews and reports.
Freedom of information
Everyone has the right to request information held by the public sector under the Freedom of Information Act 2000, which came into force in January 2005. These are our responses to your FoI requests to IPS.
Passports policy
This section provides details of the policy and guidance that our staff follow. We publish this information as part of our commitment to freedom of information.
