About the Identity and Passport Service
Our mission
'Safeguarding your identity'
We will deliver our mission by focusing on:
- Customer confidence –delivering excellence
in customer service.
- Identity authentication - quality, integrity
and security of documents and services.
- Transforming identity management – promoting
better identity management across government.
- Unlocking staff potential - developing and
motivating our staff.
- Efficiency and business assurance – ensuring
value for money and effective internal management controls.
- Innovation and effectiveness – continuous
improvement and best use of technology.
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