This is an example of a transaction that needs a slightly higher level of security.
Colin regularly buys goods over the internet, but he is sometimes out when courier companies try to deliver parcels. This means he has to collect them from his local courier office at weekends.
When he has a parcel to collect, Colin takes the delivery note that was left at his house. The assistant at the courier office also asks to see some form of identity. In the past Colin would have brought a utility bill for this purpose, but now he has an ID card he uses that instead.
The assistant:
She asks Colin to enter his Personal Identification Number (PIN). By handing over the card and entering his PIN, Colin is in effect giving his permission for the company to check that the card is genuine and belongs to him. No other information from Colin’s details on the National Identity Register (NIR) will be passed on to the courier company.
Within seconds there is a positive response. This confirms that the ID card is genuine and is not registered as lost or stolen.
Colin can now take both his card and his parcel. The assistant will keep the delivery note and record that the parcel has been collected. The company’s computer records will retain a 'transaction reference number' from the identity verification service to show that the identity check took place.
