Monday 12th June 2006
With only six weeks to go until the school holidays and the great summer holiday exodus, the Identity and Passport Service (IPS) is calling on all parents and other summer holidaymakers to check now that their passports are in order.
Every year people risk being unable to go on holiday because they arrive at ports and airports with passports which have expired. Last summer alone 106,000 people paid £48 extra for the same day passport renewal service because they had not left enough time for a standard renewal.
Home Office Minister Joan Ryan said:“The school holiday period is always one of the busiest times of year for the Identity and Passport Service, with people having to make last minute applications to ensure they can get on the plane for their summer holiday. The advice to holidaymakers from IPS is to check now that they have their passports and that they are still valid, to avoid disappointment and to ensure they are not left grounded at the airport.”
Travelling abroad has become the norm for many people, but checking travel documents well in advance has fallen out of fashion. Research conducted for IPS found that:
There are currently around 47 million British passports in circulation, with 80% of the population holding a passport - a massive increase from 24% in 1984. The Service is now handling unprecedented demand, with applications expected to rise to around 7 million this year. With the exception of the USA (8 million) this is more than any other country in the world.
At the same time as issuing record numbers of passports, IPS is delivering continued high levels of customer satisfaction - 97% against 95% of all customers surveyed are either ‘satisfied’ or ‘very satisfied’ with the service. Last month IPS also topped the Comparisat customer satisfaction survey for the third year in a row, beating public and private sector organisations such as Amazon, eBay, Marks and Spencer and Tesco.
IPS is also reminding families planning to travel to the USA that under the US Visa Waiver rules, children must have their own machine-readable passport. Anyone without their own machine-readable passport, including children on a parental passport, will need a visa to travel to the US.
NOTES TO EDITORS
24-hour Passport Adviceline: 0300 222 0000 (see terms and conditions). Calls made from landline phones are charged at your network provider's national rate, charges for mobile phones may vary depending on your service provider. Live operators are available to assist with your enquiry 24 hours a day.