The Home Office Press Office handles all media enquiries for the Identity and Passport Service. The Press Office can be contacted on 020 7035 3535. Please note that this number is for journalists' enquiries only.
Members of the public requiring information should contact the 24-hour Passport Adviceline 0300 222 0000 (see terms and conditions).
24-hour Passport Adviceline: 0300 222 0000 (see terms and conditions). Calls made to 0300 numbers from landlines and mobile phones are charged to customers at their network provider's national rate. Live operators are available to assist with your enquiry 24 hours a day.