Identity and Passport Service

| Identity and Passport Service | Fersiwn Cymraeg |

Customers that cannot write or sign the passport application

A review of our policy for dealing with applications from individuals who are unable to complete an application form has been undertaken.

Please see below a Consultation Paper relating to our policy. We would be grateful for your participation in our consultation process by providing your feedback on the contents of this paper by 24 November 2008.

By post: please respond in writing to Miss R Briffett, HQ Policy Identity and Passport Service, Olympia House, Newport S. Wales, NP20 1XA

By email: PolicyConsultations@ips.gsi.gov.uk.

Your feedback will be used to ensure that we have made the appropriate changes to our current policy.

Under the requirements of the Freedom of Information Act (2000), all information contained in your response, including personal information may be subject to publication or disclosure. If you request information provided is kept confidential, this will only be possible if it is consistent with freedom of information obligations. Thank you for your participation in this matter.

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24-hour Passport Adviceline: 0300 222 0000 (see terms and conditions). Calls made from landline phones are charged at your network provider's national rate, charges for mobile phones may vary depending on your service provider. Live operators are available to assist with your enquiry 24 hours a day.