The person you ask to countersign should be someone who works in a recognised profession or has good standing in the community and have known the person with parental responsibility for at least two years.
They must be over 18, hold a current British or Irish passport and be willing to write their passport number on the form.
You can find a list of acceptable countersignatories here.
Full details:
Further reference:
24-hour Passport Adviceline: 0300 222 0000 (see terms and conditions). Calls made to 0300 numbers from landlines and mobile phones are charged to customers at their network provider's national rate. Live operators are available to assist with your enquiry 24 hours a day.
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