The Identity and Passport Service (IPS) is not able to issue passports to first-time applicants using the same-day (Premium) or the one-week (Fast Track) service because of the various checks IPS needs to do to confirm the holder’s identity. By doing these checks, IPS ensures that the holder’s identity is protected and a fraudulent passport is not issued.
From 1 June 2007, first-time adult customers will need to attend an interview as part of their passport application process. For this reason, it will no longer be possible for IPS to provide them with the Fast Track (one-week) service.
Full information:
24-hour Passport Adviceline: 0300 222 0000 (see terms and conditions). Calls made to 0300 numbers from landlines and mobile phones are charged to customers at their network provider's national rate. Live operators are available to assist with your enquiry 24 hours a day.
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