These services mean that the Identity and Passport Service’s public counters are primarily geared to meeting the needs of customers who require urgent passport facilities.
For most customers, our standard service available by post or through selected Post Offices (Post Office Check & Send service) will be suitable. The standard service is two weeks.
Further reference:
24-hour Passport Adviceline: 0300 222 0000 (see terms and conditions). Calls made to 0300 numbers from landlines and mobile phones are charged to customers at their network provider's national rate. Live operators are available to assist with your enquiry 24 hours a day.
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