FAQs

FAQs displayed below are within Urgent applications

Why does the Identity and Passport Service provide these services?
Why is an appointment to visit a passport office necessary?
How do I book an appointment at a passport office?
Why is the same-day (Premium) and one-week (Fast Track) service not available to customers applying for a passport for the first time?

Can't find the answer you're looking for?

24-hour Passport Adviceline: 0300 222 0000 (see terms and conditions). Calls made to 0300 numbers from landlines and mobile phones are charged to customers at their network provider's national rate. Live operators are available to assist with your enquiry 24 hours a day.