4th floor
A W House
Stuart Street
Luton
LU1 2SJ
If you are required to attend an office make sure you go to the correct office. Failure to do so could result in you missing your appointment and your application being delayed. This office is for first-time adult passport customers who are attending their passport interview
Telephone: 0300 222 0000 (Adviceline)
Use the map below to view details of the location of the interview office including the nearest train station and car park. Click on a marker to view details about that location.
Plan your journey to the Luton interview office (new window)
Exit at junction 11 onto the A505 towards Luton. Stay on A505 Dunstable Road towards the town centre and on to the Stuart Street/Chapel Viaduct. At the roundabout, take the left exit and left again onto Flowers Way. Turn left at the end of the road, onto Chapel Street. At the junction, continue straight on taking the second right into Regent Street. The car park entrance is on the left. This is directly opposite AW house.
Exit at junction 10 onto A1081 Airport Way. At the roundabout, take the first exit onto London Road & continue onto Whitehill Avenue. At the end of the road, turn right into Farley Hill. Continue onto Chapel Street, to just before the large flyover. Turn left into Regent Street. The car park entrance is on the left. This is directly opposite AW house.
Exit onto A505 towards Letchworth. Exit onto A6141, Letchworth Gate. At the second roundabout, take first exit onto A505 Baldock Road. Continue A505 towards Luton town centre, until coming to Park Viaduct. Take the third exit and then turn left onto Flowers Way. Turn left at the end of the road onto Chapel Street. At the junction, continue straight on, taking the second right into Regent Street. The car park entrance is on the left. This is directly opposite AW House.
Leave via the main ticket barrier and turn left. Continue over the bridge onto Bute Street. At the traffic lights, carry straight on up Bute Street towards the Arndale Centre. Go into the centre, up the escalator and straight on, out of the centre. On exiting the centre, turn left onto George Street. Take the third turning on the right (Chapel Street). Carry on up Chapel Street, until the first turning on the right. This is Stuart Street. AW House is approximately 50 yards from this junction, on the right hand side.
All the main bus routes to Luton have town centre bus stops a few minutes walk from the interview office.
There is no parking at AW House. The nearest public parking is in the Regent Street multi storey car park, next to Bannantynes Health and Fitness centre and Days Hotel.
The interview office is located on the 4th Floor of A W House. Please use the entry system to gain access to reception. There is a lift to the fourth floor.
Wheelchair users should use the main entrance. There is a lift to the office on the 4th floor and a ramp for wheelchairs.
Monday, Tuesday, Wednesday, Thursday, and Saturday: 8.00am – 6.00pm
24-hour Passport Adviceline: 0300 222 0000 (see terms and conditions). Calls made to 0300 numbers from landlines and mobile phones are charged to customers at their network provider's national rate. Live operators are available to assist with your enquiry 24 hours a day.
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