Interview offices - Newcastle Interview Office - Identity and Passport Service

Interview office

Newcastle Interview Office

First Floor
Cathedral Square No. 2
Groat Market Street (Bigg Market)
Newcastle
NE1 1EH

If you are required to attend an office make sure you go to the correct office. Failure to do so could result in you missing your appointment and your application being delayed. This office is for first-time adult passport customers who are attending their passport interview

Use the map below to view details of the location of the interview office including the nearest train station and car park. Click on a marker to view details about that location.

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Directions to the Newcastle Interview Office:

Planning your journey to the interview office (new window)

By road

From North A1 :
At the Hexham A69/ A186 Junction, turn left, taking the A186 (West Road). Continue along the West Road until it becomes Westgate Road (still A186). Continue along Westgate Road towards the Town Centre, turning left into Grainger Street. Follow Grainger Street to the junction with Newgate Street. Turn right into the Bigg Market, the interview office is in the building occupying the centre site in the middle of the market.
From East A1058 :
Continue along the A1058 Coast Road joining into Stephenson Road, Benton Bank, Stephenson Road and Jesmond Road. At the junction with the Central Motorway, bear left onto A167(M). At the Pilgrim Street Roundabout, bear left up the ramp to turn right and take the 4th exit onto Pilgrim Street. At the Junction with Market Street, turn left, continuing along Market Street bearing left, continuing onto Grainger Street. At the junction with Newgate Street, turn left into the Bigg Market, the interview office is in the building occupying the centre site in the middle of the market.
From South A1(M) :
Bear left on A1 past Washington Services and take the A167 (Durham Road) at the Angel of the North towards Gateshead. Continue along Durham Road until you reach Gateshead Highway (Flyover). Continue over the Tyne Bridge (still A167). On the Newcastle side, at the Pilgrim Street Roundabout, bear left onto the ramp for City Centre South. Take the 2nd exit to enter Pilgrim Street. At the Junction with Market Street, turn left, continuing along Market Street bearing left, continuing onto Grainger Street. At the junction with Newgate Street, turn left into the Bigg Market, the interview office is in the building occupying the centre site in the middle of the market.
From West A69 :
At the A69/ A186 Junction, continue straight onto the West Road (A186) and follow directions as per from North A1.

By rail/metro

From Newcastle Central Station or Central Station Metro go to the junction of Neville Street and Grainger Street. Turn into Grainger Street and continue to the junction with Newgate Street. Turn right into the Bigg Market. From Monument Metro take the Grey Street exit and continue down Grey Street to the junction with Highbridge. Turn right into Highbridge and continue until you come to the Bigg Market area.

By bus

From Newcastle Coach Station on St James Boulevard turn right into Blenheim Street, head towards Westgate Road. Turn left into Grainger Street and continue to Newgate Street. Turn right into the Bigg Market. From the bus station on Percy Street turn left and follow Percy Street bearing left onto Newgate Street. Continue ahead into the Bigg Market. Local buses service both Newgate Street and Grainger Street, check, with local operators for details

On foot

There are two entrances to the building which is in the area known as the Bigg Market - from the Groat Market direct into the foyer or from the Cloth Market via steps or wheelchair ramp into the foyer area. The interview office is on the first floor, accessible by lift (accessible for wheelchairs) or three short flights of stairs.

Parking facilities

There are no parking facilities at the interview office.

Disabled facilities

There is one disabled parking bay in the Bigg Market. The interview office is wheelchair accessible.

Opening times (appointment only):

Monday, Tuesday, Wednesday, Thursday, Friday, and Saturday: 8.00am - 6.00pm

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24-hour Passport Adviceline: 0300 222 0000 (see terms and conditions). Calls made to 0300 numbers from landlines and mobile phones are charged to customers at their network provider's national rate. Live operators are available to assist with your enquiry 24 hours a day.