Interview offices

Newport Interview Office

15th floor
Chartist Tower
Upper Dock Street
Newport
NP20 1DW

If you are required to attend an office make sure you go to the correct office. Failure to do so could result in you missing your appointment and your application being delayed. This office is for first-time adult passport customers who are attending their passport interview

Use the below map to view details of the location of the interview office including nearest train station and car park. Click on a marker to view details about that location.

This map will not display without Javascript.
Please follow this link to view a map of the location of the Newport interview office.

Download this map as a pdf (122kb, new window)

Directions to the Newport Interview Office:

Planning your journey to the interview office (new window)

By road

From the M4 East
Exit at Junction 26 and take the first exit at the roundabout onto Malpas Road and follow to the next roundabout. Go straight over this roundabout joining Heidenhiem Drive and continue onwards under three flyovers until reaching another roundabout. Go all the way round this roundabout exiting onto the carriageway travelling in the opposite direction to which you were travelling. Exit at the first junction bearing left onto Corn Street and then take the first left onto Upper Dock Street. Parking is available in the city centre.
From the M4 West
Exit at Junction 26 and take the last exit at the roundabout onto Malpas Road and follow to the next roundabout. Go straight over this roundabout joining Heidenhiem Drive and continue onwards under three flyovers until reaching another roundabout. Go all the way round this roundabout exiting onto the carriageway travelling in the opposite direction to which you were travelling. Exit at the first junction bearing left onto Corn Street and then take the first left onto Upper Dock Street. Parking is available in the city centre.
From the North A4042
Follow road over the M4 into the city centre.At the first roundabout go all the way around the roundabout exiting onto the carriageway travelling in the opposite direction to which you were travelling. Exit at the first junction bearing left onto Corn Street and then take the first left onto Upper Dock Street. Parking is available in the city centre.

Please note: IPS also has a regional passport office in Olympia House approximately 200m away, also in Upper Dock Street. Street signs direct people to this office. Please make sure you go to the correct office or you may miss your appointment.

By rail

The railway station is approximately 10 minutes walk from the interview office. From the station follow the signs to the Passport Office in Olympia House which is also in Upper Dock Street. The interview office is approximately 200 meters past the Passport Office

By bus

Chartist Tower is situated opposite the bus station in Kingsway.

On foot

The interview office is located in Chartist Tower, which as a landmark is the tallest building in Newport. It is easily accessible by foot, car, coach and train. The main entrance to the interview office is on Upper Dock Street.

Parking facilities

The most convenient parking is an NCP car park opposite the train station, signposted as you enter Newport. It is accessed via Castle Roundabout which is immediately prior to the train station. From here follow signs to the Passport office. Continue 200m past Olympia House. Chartist Tower is on the right hand side.

Opening times (appointment only):

Tuesday, Wednesday, Thursday, Friday, and Saturday: 8.00 am - 6.00 pm

Return to previous page

24-hour Passport Adviceline: 0300 222 0000 (see terms and conditions). Calls made to 0300 numbers from landlines and mobile phones are charged to customers at their network provider's national rate. Live operators are available to assist with your enquiry 24 hours a day.