Interview offices

Shrewsbury Interview Office

Mercury House,
Shrewsbury Business Park,
2 Creative Quarter,
Shrewsbury,
SY2 6LG.

If you are required to attend an office make sure you go to the correct office. Failure to do so could result in you missing your appointment and your application being delayed. This office is for first-time adult passport customers who are attending their passport interview

Use the map below to view details of the location of the interview office including the nearest train station and car park. Click on a marker to view details about that location.

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Directions to the Shrewsbury Interview Office:

Planning your journey to the Shrewbury interview office (new window)

By road

From the North & East:

From the A49 and M54, take the A5 link road heading West. At the second roundabout take the third exit onto the B4380 (Bridgnorth Road) Thieves Lane. At the first roundabout take the second exit signposted ‘Shrewsbury Business Park’. Keep straight-on over the two mini roundabouts. Mercury House is located at the far end of the business park.
From West & South:

From the A5 Shrewsbury link road, take the slip road (sign posted B458 Bridgnorth). At the junction turn left towards Shrewsbury. At the roundabout take the third exit (B4380) Thieves Lane. At the first roundabout, take the first exit left onto the Shrewsbury Business Park. Keep straight on over the two mini roundabouts. Mercury House is located at the far end of the business park.

By rail

Shrewsbury Business Park is approximately 2 ½ miles from the railway station. Customers therefore may wish to take a taxi or a bus from Shrewsbury bus station which is approximately 200 metres from railway station.

By bus

There are regular buses, numbers 81, 96, X5 (Shrewsbury to Telford) running from the bus station to the nearest bus stop at Emstrey/Shrewsbury Business Park London Road. When alighting the bus, cross the road and enter the business park via the pedestrian entrance.

Parking facilities

There are limited parking spaces located at the front of Mercury House.

Office facilities

The interview is wheelchair accessible.

Opening times (appointment only):

Wednesday, Thursday, and Saturday: 8.00 am- 6.00pm

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24-hour Passport Adviceline: 0300 222 0000 (see terms and conditions). Calls made to 0300 numbers from landlines and mobile phones are charged to customers at their network provider's national rate. Live operators are available to assist with your enquiry 24 hours a day.