Interview offices

St Austell Interview Office

Great Western Building,
Unit 2,
Brunel Business Park off Carlyon Road,
PL25 4DB

If you are required to attend an office make sure you go to the correct office. Failure to do so could result in you missing your appointment and your application being delayed. This office is for first-time adult passport customers who are attending their passport interview

Use the map below to view details of the location of the interview office including the nearest train station and car park.

Download this map as a pdf (109kb, new window)

Directions to the St Austell Interview Office:

Plan your journey to the St Austell interview office (new window)

By road

From North A391:
Heading south on the A391 towards St Austell then bear left at Treverbyn Road, taking the second exit on the roundabout for Treverbyn Road. Remain on Treverbyn Road, then ahead onto Slades Road. Tremayne Road is on the right hand side. At the Aldi junction turn right onto Carlyon Road. The entrance for Brunel Business Park is the first left turn off the roundabout near Spar shop. Drive through the housing estate and Brunel Business Park is at the end of the road.
From South B3273:
Coming from Mevagissey heading northbound on the B3273, continue past Pentewan towards St Austell. Upon reaching the A390, take the first exit onto the A390 then take the third exit onto South Street into St Austell. Drive up East Hill past the Job Centre and turn left at mini roundabout onto Kings Avenue. At the next mini roundabout take a right onto Carlyon Road. Go past the entrances to Polkyth Leisure Centre and the ambulance and fire stations to the roundabout near the Spar Shop. Take a right and follow the road to the right through the housing estate, Brunel Business Park is at the end of the road.
From East A390:
Head south west on the A390 towards St Austell. Head in the direction of St Austell. Shortly after passing a turn off on the right for A391 remain on the A390. Upon reaching Mount Charles Roundabout, take the 3rd exit for Treverbyn Road/ Mt Charles Road. At the Traffic lights take a right onto Clifden Road at the Aldi junction.
From West A390:
Heading Eastbound from Truro on the A390, continue into St Austell. Continue onto the roundabout near McDonalds. Turn left into South Street. At next mini roundabout turn right and drive up East Hill past the Job Centre and turn left at mini roundabout onto Kings Avenue. At the next mini roundabout take a right onto Carlyon Road. Go past the entrances to Polkyth Leisure Centre and the ambulance and fire stations to the roundabout near the Spar Shop. Take a right and follow the road to the right through the housing estate. Brunel Business Park is at the end of the road.

By rail

From the railway station follow High Cross Street up the hill as it runs parallel to the railway then bear left onto Carlyon Road (King's Avenue is on the right). Heading along Carlyon Road past Palace Road and Poltair Road on the left and Carlyon House, the Polkyth Centre and the Fire Station on the right. At the roundabout turn right at the Spar shop along Trevail Way. Bear right at Chapman's Way and follow the road through the residential estate. Bear right at the Crescent then left into the Brunel Business Park (The Sidings) where Great Western Building is on the left

By bus

There are two bus services that run from the town centre on a half-hourly basis.

On foot

The interview office can be found within unit 2 of Brunel Business Park. At the roundabout on Carlyon Road (Spa shop on the corner) turn into Trevail Way, bear right at Chapmans Way, and follow the road through the residential estate. Bear right at the Crescent then left into the Brunel Business Park (The Sidings) where Great Western Building is on the left

Parking facilities

There are no parking facilities available at the interview office but general parking is available within the business park (subject to availability).

Office facilities

The interview office is wheelchair accessible.

Opening times (appointment only):

Tuesday and Saturday: 8:00am - 6:00pm

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24-hour Passport Adviceline: 0300 222 0000 (see terms and conditions). Calls made to 0300 numbers from landlines and mobile phones are charged to customers at their network provider's national rate. Live operators are available to assist with your enquiry 24 hours a day.