Durham Passport Office
Millburngate House
Durham
DH97 1PA
Ffôn: 0870 521 0410 (Llinell Gyngor)
and south)
Go straight over at Neville’s Cross traffic lights and
follow sign to city centre. Continue down Crossgate Peth to
set of traffic lights, turn left. Carry on until you reach
a roundabout with stone viaducts to the left. Go straight over
roundabout, passing under two footbridges. At next traffic
lights turn right, then left. Follow road under The Gates (formerly
Milburngate) shopping centre. There are two multi-storey car
parks (The Gates and The Riverside) and also metered roadside
parking in this area. If you continue alongside the river you
will see the Passport office on your left-hand side. Level
4 of The Riverside car park is the nearest location to the
office. At the moment there is no Park and Ride facility from
this direction.
Durham City now operates a Park and Ride service visit the council’s website for more details (new window).
Durham train station is on a very steep hill overlooking
the city. The office is a five-minute walk away. Exit
the station via the main city centre route (platform
1 side of the station - southbound) and go down the
hill. On your left-hand side are many steep steps to
the city centre running alongside a terrace of houses.
Go down the steps until you reach the main road and
Millburngate roundabout. Using the light-controlled
crossing, go straight across the road. You will see
the Passport office in front of you with The Gates
(formerly Milburngate) shopping centre to your right. Once
over the road carry on as if going across Millburngate
bridge (Leazes Road) and immediately on your left are
steps that will take you to the public and staff entrance. If
you start to cross the River Wear you have missed the
steps to the entrance.
Due to the location of the railway station people with
mobility problems are advised to make the two-minute
car journey to the office by hailing a taxi from the
rank at the station.
Durham bus station has both local and national bus
services. The station on North Road is a five-minute
walk from the passport office. Exit the bus station
and turn right. Walk along North Road until you come
to The Gates (formerly Milburngate) shopping centre.
Go into the centre to Waitrose supermarket where you
will see a lift for car park access. Near the lift
there is a ramp, go down this ramp and turn right at
the first car park ticket machine that will take you
to level 4 of The Riverside car park. In the far corner
on your left is an exit door. Go through this, turn
left and left again to reach to reach another ramp
that leads to the public and staff entrance.
Alternatively if the shopping centre is closed turn
left at the entrance to the centre and walk along the
perimeter. Cross the road, still keeping to the perimeter
of the centre until you reach Millburngate roundabout
and bridge. Keep to the right and take the steps on
your right-hand side and then further steps again on
your right. The office is well signposted from here.
The town centre and surrounding areas in Durham involve steep slopes and significant level changes. These are likely to present difficulties to wheelchair users and people with mobility impairments. To avoid steps, please follow the instructions above and inform the Adviceline of any requirements when making your appointment.
Llinell Gyngor ar Basportau 24 awr: 0870 521 0410 (gweler telerau ac amodau).
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