Identity and Passport Service

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IPS telephone numbers

This national Passport Adviceline provides a single point of contact for all telephone callers. Calls made from landline phones to 0300 numbers are charged at your network provider's national rate, charges for mobile phones may vary depending on your service provider. Live operators are available to assist with your enquiry 24 hours a day, seven days a week.

Adviceline telephone number: 0300 222 0000

The Adviceline staff can:

The telephone system is partly automated and you can choose from a series of options or speak to one of our operators.

For other queries, please see the following telephone numbers:

Llinell Gyngor ar Basportau 24 awr: 0300 222 0000 (gweler telerau ac amodau). Calls made from landline phones are charged at your network provider's national rate, charges for mobile phones may vary depending on your service provider. Live operators are available to assist with your enquiry 24 hours a day.