Interview offices - Birmingham Interview Office - Identity and Passport Service

Interview office

Birmingham Interview Office

6th floor
Kensington House
Suffolk Street Queensway
B1 1LN

If you are required to attend an office make sure you go to the correct office. Failure to do so could result in you missing your appointment and your application being delayed. This office is for first-time adult passport customers who are attending their passport interview

Use the map below to view details of the location of the interview office including the nearest train station and car park. Click on a marker to view details about that location.

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Directions to the Birmingham Interview Office:

Planning your journey to the Birmingham interview office (new window)

By Road

From the M6 exit at junction 6 take the A38 (M) towards Birmingham City Centre. Merge left onto the Aston Expressway and continue ahead going under Dartmouth Circus and over Lancaster flyover. The road then becomes the A4400, continue through St. Chads Queensway tunnel and into Suffolk Street Queensway tunnel, prepare to exit left following signs for The Mailbox. At Holloway Circus keeping in the right hand lane, take the 4th exit and continue ahead for approx 100 yards. Take the first left into Gough Street. Kensington House is located on the corner of Gough Street and Suffolk Street Queensway.

From the Bristol Road (A38), head towards the city centre. Follow the signs for the Mailbox. At Holloway Circus (with the pagoda monument) take the second exit which is straight on. Immediately turn left into Gough Street. Kensington House is on the corner of Gough Street.

By Rail

Birmingham New Street railway station is a five minute walk away. Leave New Street station by the main front entrance. On exiting the station turn right, past TK Maxx, and continue ahead along Smallbrook Queensway. At the Radisson Hotel take the pedestrian crossing over the duel carriageway and turn right along Suffolk Street Queensway. Kensington House in on the left hand corner of Gough Street.

By Bus

Most of the central bus stops are a short walk from Kensington House. See above for directions from the Radisson Hotel. Kensington House is directly opposite the Alexandra Theatre.

Parking

There are no parking facilities at the interview office. Meter parking is available on Gough Street. An NCP car park can be found adjacent to the Alexander Theatre opposite Kensington House.

By Foot

Kensington House is located on Suffolk Street Queensway on the same side of the road as the Mailbox. On the opposite side of the road are the Radisson Hotel and the Alexandra Theatre.

Office Facilities

There is disabled chair lift access and lifts adapted for wheelchair use. There is also a concierge on duty.

Opening Times (appointments only)

Monday, Tuesday, Wednesday, Thursday, Friday and Saturday: 8.00am - 6.00pm Saturday - 8.00am - 6.00pm

Nôl i'r dudalen flaenorol

Llinell Gyngor ar Basportau 24 awr: 0300 222 0000 (gweler telerau ac amodau). Calls made to 0300 numbers from landlines and mobile phones are charged to customers at their network provider's national rate. Live operators are available to assist with your enquiry 24 hours a day.